Testimonials
Your service was fantastic. My order was received a day earlier than expected.
I would definitely order from Delves Wood Bears again (there is a bear I've seen on your website I am in love with!!). It was so easy.
Thank you.
Fabulous business to deal with- perfect items, packaged appropriately and at a fantastic price (for both toys and delivery) hope to deal with you again, absolute pleasure!
I just wanted to say a massive thank you for the fabulous service I have received with the two orders I recently placed for the Dangly Horse - I now have 8 of these which we are using as promotional tools for our Equestrian work. Delivery and service were first class we couldnt fault it and we will definitely shop again at Delves Wood Bears.
Thank you for all your help with this order. I received excellent service and beautifully packaged gifts.Our daughters were over the moon with them on Christmas morning . The Philbin Bears are absolutely beautiful and would recommend them to anyone. I look forward to buying from you again.
Best wishes
Wonderful service. Great Bear. My daughters best Xmas present. Thank you
Excellent product and service!
Really pleased with the bear - exactly as described and excellent value for money. Delivered within the time stated. Excellent service - would certainly use again if I was looking for another soft toy.
I just wanted to say a very big thank you for sending Bea Bear [Trendle Bliss Collection] so promptly. He arrived safely today. And I also want to reiterate my thanks to Phil who answered my query on Saturday and took a photo so I could check he matched the bear I have already. He does and my friend will be thrilled to have her own bear [as she likes mine so much] for her upcoming birthday.
Great service. Quick delivery and excellent value for money.
The two items were fantastic in every way. Lovely to look at, good quality, soft and cuddly. Exceptionally quick delivery and all at a very affordable price. Highly recommended and will definitely use again when the need arises.
My daughter was desperate for a cuddly platypus for a friend who was moving with their family to Malaysia. She only told me 48-hrs before they left. The toy arrived the next day and all communication and service was great. Thank you.
Very easy to order, very quick delivery and quality product.
The bears I ordered arrived promptly and without a delivery charge which was the key factor for me using the site. The quality of the bears is very good and if I ever need another bear then I would definitely use this site again xx
Thankyou so much for your kindness and efficiency, I shall certainly recommend your company
Thank you for the excellent customer service.
What I liked the most (apart from the product itself) is the fact that you kept me up to date every step of the way.
Fast delivery and overall a great shopping experience.
Thank you!
Tallulah teddy and leonardo lion both get 5 stars from me. They are both beautifully made with amazing colours - perfect for kids, but also all the adults i have shown all want to get one as well! they have many textures and colours and so are perfect for very young toddlers and babies too. If you are not sure which one of the enesco range to get or just dont even know where to start getting a soft toy either of these would be a lovely choice. If i had to pick one over the other I would say leonardo lion is the best - and has a tail and is just perfect - i gave him to a friends new baby & he loves it. Tallulah is great if you like bright colours though - amazing colour scheme.
Also delves wood bears' service was fantastic - delivery was quick, email responses prompt and very helpful - 5 stars for service too!
Thanks very much for the toy I ordered. It arrived today, which was very fast!
Thank you so much for an extremely efficient service and a gorgeous dinosaur, which my 4 year old little girl absolutely loves!
We will be back to buy more in the future.
I had a problem with my Pay Pal account and the very helpful people at Delves Wood swiftly ran me through alternative payment options. The item came through fast in time for my sisters primary class to start. Stevo the Starfish, mascot of 4H is currently enjoying the company of 20 pupils. The starfish is made of good quality material and is really soft to touch. A cute cuddly toy any child would enjoy owning and really inexpensive.
Thank you for dealing with the order so efficiently and keeping me informed as to its progress. The recipients were delighted too and so we, and they, would use your company again.
Just to say I received the bear that is intended as a gift in excellent time and I was very pleasantly surprised and appreciative of the good quality,for the price I purchased the teddy for Thank you
Very good service. Fast delivery. Great prices, cheapest on the net. P&P superb. Very happy with product. Will definitely use again and recommend.
Thank you for your excellent service. Bret the Brontosaurus arrived safely the next day after ordering! I had plenty of emails explaining how the order was progressing. He is now snuggled safely with the rest of my son's dinosaur collection and my son is delighted.
The service we received was excellent: easy to use website, efficient postage, lovely product. No complaints at all!
I am currently telling all my friends about your website and the super service!
Im delighted with my delves wood bear. I bought two other bears for my grandaughters and was so pleased with them that i ordered "schlepp" for myself and hes gorgeous! And he arrived qiuckly! Thank you.
I would like to thank you for the lovely soft toys!
I ordered the Koala bear on the 19th December and was delighted to recieve the bear before Christmas, your delivery service is excellent and I couldn't be happier.
As for the Koala bear, he's adorable and made from lovely soft fabric and to a very high standard. The size was perfect and my 3 year old loves him to bits and loves cuddling up to him as he's so soft and she was delighted to see that he had a belly button.!
Exceptionally quality and Service and i'm looking forward to making another purchase.
Thanks very much
Chopsticks the panda arrived very quickly and proved every bit as good as his description. The service provided and the friendly communcations made this one of my best of many on line purchasing experiences. Thanks.
Fab bears! I bought alfie and Gordy for my two little grandaughters for xmas and the are beautiful, so soft and cuddly, they just loved them! They arrived very quickly too.They are so gorgeous im going to buy myself one to add to my collection, thank you Delves Wood!
I ordered Pablo the Puppy and was extremely satisfied with the product and the sales and delivery etc. Excellent service. Definitely will be using the company again.
Very pleased with the whole experience all went very well and the recipient was very very pleased.
So happy with purchase! Thank you! Will definitely buy Gund products from Delves Wood Bears again for being the cheapest distributor (and free shipping!) in UK!
Very happy customer will use this company again. Ty delves wood.
Am delighted that Chopsticks the Panda Bear has already been delivered (about 1/2 hour ago) and wanted you to know how impressed we are with your wonderful service. We intended him to be a Christmas present for our 15 month grandson but think we will have to give him to Henry early as we cannot wait to see his reaction when he sees Chopsticks.
Thank you,
My daughter loves this bear (pink teddy bear), excellant prduct, great quick delivery. i have just ordered another bear from you today as a gift for friends new baby. Thanks for your great service will be recommending your company to friends.
Hi Delves Wood Bears
I’m very pleased to advise that ‘Harold’ the Bear arrived safe and sound on the 7th working day after ordering.
The reason for my purchase was that my late husband, Harold Petley, passed away on 30 October 2010, and then my eldest daughter had her 3rd child, a boy, on 30 August 2011 and she and her husband named him Zachary Harold. I was searching the ‘net’ for Paddington Bear, intended for Zachary’s Christmas present – but then look what I found – your Harold Bear! So I thought the ‘Harold’ Bear would be just perfect for my new grandson’s first Christmas present.
I was most impressed with your service – you kept me up to-date with ‘Harold’s’ progress travelling the world, and as I said he arrived here in New Zealand safe and sound. So many thanks. And I have passed on your website details to several of my friends.
Kind regards
Thanks for your quick delivery of t rex. I am very happy with purchase.
Very pleased with service, good communication and very quick delivery, will definitely use again.
Just like to say thanks for quick delivery, great price and an excellent website. Would not hesitate to use you again. A v.happy customer!
Many thanks for sending my bears, all arrived safely. They're for a girls' weekend away, my friends will be delighted.
Good service. Would order from you again.
Thank you delves wood bears for your fantastic customer service!!it is rare to find a company that will go above and beyond to see a customer truly satisfied, will definitely be using your site again and recommending you to friends!
very happy with the puchase, the process and time it took to arrive.
Very efficient service and a really beautiful product (Bret the Brontosaurus). Purchased as a gift for new parents and baby, they were delighted. Thanks very much.
Just wanted to say a huge thank-you for such a speedy delivery. I love the rabbit (some bunny loves you). It's for a friend who is suffering from depression so I'm hoping it might help a little. Many thanks
very pleased with panda,very fast delivery,would recommend to anyone,thank you
Very pleased with the order. Good product. Well packed and posted promptly. Excellent service will definitely use you again. Thank you.
On the (fast) receipt of the package, I was concerned that the wrong sized koala had been sent and immediately emailed Delves Wood Bears, panic stricken. They were very reassuring and sent a product code number to check on the koala's label. Could not have been more helpful or more understanding, top notch service.
Thank you so much. These (San Diego Zoo Mek Degong Tiger, Rusty the Orangutan, Jarvis the Giraffe and Panda Mother and Baby) are for my friend at work who is having her baby next month. They are so soft and look like the real thing. This is the second time that I have purchased from you and it will not be the last.
Thanks once again
Sharon x
Excellent service sent very quickly
Received the bear this morning. Very impressed with service and bear quality, would have no problems recommending you to others.
Thank you very much for the pink cat-blankie!
It just arrived and it is in good condition.
My baby-daughter loves it.
hi wanted to follow on my brilliant stress free received order my item was jax the monkey it is so well made and colourful and my grandson loves him thanku
I have received my parcel today and we are so delighted! This blue puppy satinessnug has been my son's security blankie and he won't go to sleep without it! I have been searching high and low for extras so that i can rotate . You have no idea how happy i was to find it on your website and just when i thought you could not send to Singapore, you guys have been so professional about sending the parcel internationally for us and the ease of settling the payments has been great! And now , my son is delighted to see so many favourite blankies of his and i am just so happy ! :)
Gaffney arrived safely, first thing on Saturday morning!
Thanks for the excellent service.
The service and comms from Delves Wood Bears was excellent.
Delves Wood Bears delivered extremely promptly - impressed.
Have only just found this site but it certainly is excellent both for delivery and customer satisfaction. I bought this beautiful rag doll which was just what I was looking for and so reasonably priced. Will definitely look here first when need anything else.
Fantastic! That's what I call good service!
There's a little boy here very much looking forward to it arriving (he currently keeps pinching his sister's adored 'Duffy' lamb).
Thanks,
Hilary
I recently bought a beautiful bear called Philbin for my new grandson, it is just gorgeous and soft for a new baby.
I bought Goober at the same time he is just so huggable and soft.
They were both delivered very quickly, excellent service, thank-you Delves Wood Bears.
Delves Wood Bears offer such fantastic service I always make them my first choice.
Thank you.
Thank you for the lovely teddy bear, we have been looking every birthday and christmas for two years for an orange teddy, which was a specific request from my daughter now almost four. We can at last give her the one present she has desired for her birthday in April. Thank you again.
Alfie Bear arrived today. Quick service and a gorgeous bear-thanks
I just LOVE the bears and other soft animals my girls have received from Delves Wood bears...and what's more my girls LOVE them too!!! Plus who doesn't love FREE UK Delivery?!
My daughter loves her blanket so much she always has it close to her especially when asleep.All the animals and dolls are so lovely too!
Received my panda, thank you. Perfect service. Have already passed your name on to a colleague.
Excellent price compared to elsewhere and really fast delivery.
We had the trauma of a lost favourite toy on our hands and you saved the day with very quick delivery of a replacement. Thank you very much indeed.
What a great site! I found something that I had been unable to find on "The High Street" at a much better price and ordering was so easy. It was delivered swiftly to my door, free of charge, when little else was managing to beat the snow! Who could ask for more? Thank you.
The customer service I recieved from Delves Wood Bears was second to none. In spite of the snow my parcel plus a replacement arrived in time for Christmas, unlike many larger Internet retailers Delves Wood Bears didn't let me down!
I will definatley shop here again. :)
this was a very quick delivery .so i have it in plenty of time for xmas. which is good because if not i dont think i would have recived now with the weather ect. so thank you very much and will be using you again in the future.
The bear has reached us safely - thank you! She is sweet, and I'm sure will be greatly appreciated. Thank you for your excellent customer service, and for delivering the bear so quickly.
Hi, I just wanted to say how impressed l am with your service. l placed my order late Tuesday evening and the teddys came on Friday morning - BRILLIANT! Thank you very much, its great when things go right!
Received the bunny yesterday. Perfect condition. Quick delivery. Everything I expected. What can i say? THANK YOU so much at Delves Wood Bears! Take care!
Very prompt service.
I ordered several items on line from various companies at the start of the year during the heavy snowfall. Of all the items my Gund bear turned up within two days, where other items took over two weeks blaming the weather conditions. My only negative was that I bought another couple of bears 2 weeks earlier on 3rd Jan and was disappointed that they had since been reduced in price in the sale.
The Basil Bear that i purchased from you is absolutely gorgeous. My nephew was so excited when he saw him. I would also like to say a huge thank you for ensuring that the delivery was made before Christmas even though i ordered him at very short notice.
I will definitely be ordering from you in the future.
Have just received my first 2 bears (Alfie & Gordy) they will not be the last as they are absolutely beautifully made and so huggable! Your prices are very good also.
Thank you.
Just to say that we received the bear in time for the big day and we are very pleased with it. It has made one boys' Christmas very special.
Please feel free to quote me, or even refer customers to me. Yours is probably the best example of good customer service that I have ever received. Not only did you go the 'extra mile' - especially with all of the snow - but you have far exceeded our highest expectations. We will not hesitate to recommend you and your products to anyone who asks. Many thanks and warmest wishes for the New Year.
Just to let you know he (San Diego Zoo Kalluk the Polar Bear) arrived safely, and was comfortable cycling to work in my rucksack this morning in -5 degrees.
